Legal
Sub-processors
The third parties that process county data on behalf of Computer Systems Plus, Inc. to run SentraDeed, and what each one sees.
| Sub-processor | Purpose | Data involved | Location | Notes |
|---|---|---|---|---|
| Amazon Web Services, Inc. (AWS) | Hosting, database, file storage, SFTP (AWS Transfer Family), email (Amazon SES), and optional OCR (Amazon Textract) | All county data: Recorder and Assessor files, document images, notices, audit log, resident subscriptions (emails encrypted in the application) | United States (us-west-2, Oregon) | Textract is used only if the county chooses it for OCR. |
| Anthropic (Claude models), via Amazon Bedrock in production | Optional AI Assist features: an APN second reader for document images, and an exception copilot that drafts suggestions for staff | APN second reader: page images of recorded documents (public records). Exception copilot: document-type titles and government-entity names only. No subscriber emails; no mailing addresses in the copilot. | United States regions only (U.S.-only routing is a requirement) | Optional and off by default; used only for counties that turn AI Assist on. APN second reader: evaluated on a synthetic test set. Exception copilot: under evaluation. Suggestions are reviewed by staff before anything is applied. In development, Anthropic's API is used with synthetic data only. |
| SentraCheck OCR service (ocr.sentracheck.com) | Optional OCR provider for reading APNs from document images | Page images of recorded documents | United States (required for use) | Optional OCR provider; used only for counties that choose it. (Ownership/affiliation to be confirmed.) |
Not sub-processors
The county's print or mail house is the county's own vendor, not a CSP sub-processor. SentraDeed produces print-ready notice PDFs and a mail-house manifest; the county chooses who prints and mails them and contracts with that vendor directly.
How we notify counties of changes
We will email each county's designated contact at least 30 days before adding or replacing a sub-processor, so the county can review the change. The final notice period will be set in each county agreement.
Questions: [email protected] or 559-251-7767. See also Security, Disclosures and the Terms and Conditions.
See it run on your files
We'll walk your Recorder and Assessor teams through a full cycle on a few days of your own exports: intake, matching, exceptions, a print-ready batch and the resident portal.