Operations

What the 30-day notice requirement means in practice

Thirty days sounds generous until you count weekends, late Assessor files, missing APNs and mail pickup. How to track the clock per document, and what to do when you start behind.

By SentraDeed Team3 min read

Section 27297.7 gives the recorder 30 days from recording to mail a notice to the people who executed a covered document. Thirty days is enough time, but only if the clock is tracked per document, every day, from the moment the document is recorded.

The clock starts at recording, not at intake

The most common planning mistake is to measure from the day a file arrives, or from when a staff member first looks at a case. The statute counts from recordation. A document recorded on a Friday afternoon, loaded in Monday's index and caught on an exception on Tuesday has already used several days before anyone touches it.

SentraDeed sets a due date on every covered document as the recording date plus the county's notice window (30 days by default) and carries that date through every screen, queue and report. Nothing is sorted by "date received."

Where the days go

Most documents flow through the same day they arrive. The ones that eat time usually fall into a few groups:

  • No APN in the index. The parcel has to be read from the document image or found by other means.
  • No pre-recording address. The owner changed their mailing address right after the document recorded, so the address "established prior to the recording" has to be found in Assessor history.
  • Retired or split parcels, where the recorded APN no longer exists on the current roll.
  • New document types nobody has classified yet.
  • Late or missing files from either office.

Buckets that tell staff what to work first

Exception queues in SentraDeed are sorted by days left, and the dashboard groups open cases into buckets: on track, day 20 and later, day 25 and later, and overdue. The thresholds are county settings. A daily check emails the Recorder's admins if anything reaches the critical bucket or goes overdue, so a problem surfaces while there is still time to fix it.

Mail on a steady rhythm

Notices that are ready go into one batch per business day. Staff approve the batch and download the print PDF and mail-house manifest; county staff or the county's mail house print, stuff and mail it, then mark it mailed. The mailed date is recorded per notice, which is what the monthly transaction report later shows alongside the recording date.

Starting behind: catch-up processing

Many counties will not go live on the first day documents become subject to their program. SentraDeed supports a catch-up run: staff choose "process backlog from" a start date, and every covered document recorded since then is decided in one pass. Due dates stay tied to each document's recording date, not to the day the backlog was loaded, and anything already past its window is flagged overdue so the office can see exactly how far behind it started and how quickly the backlog clears.

Returned mail and the audit trail

The statute says a recorder need not keep a notice the postal service returns as undeliverable. Many offices still choose to track returns, because a returned notice can be an early sign that something is wrong with the owner's address on file. SentraDeed's returned-mail queue is optional per county. Either way, every action taken on a notice lands in the append-only, hash-chained audit log.

Reports that prove it

At month end, the monthly statistics report and the monthly transaction report (with recording and mailing dates for each notice) can be exported as CSV, XLSX or PDF. Those two reports answer the questions a board, an auditor or a resident is most likely to ask: how many, how fast, and when.

Not legal advice. This article is general information about California Government Code §27297.7 and county recording operations. It is not legal advice. Consult your county counsel about how the statute applies to your office.

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